Coexistence of six sigma and lean sigma Essay Example | Topics and Well Written Essays - 750 words

Coexistence of six sigma and lean sigma - Essay Example This discussion paper will tackle the viability of both methods to coexist within the company and determine as well the elements and issues that might arise that may result to a conflict between Six Sigma and Lean Sigma. In the course on the discussion I have learned that Service-Quality Management plays an important role in the success of a company. It has been observed that companies share common practices such as strategic concept, Top-management commitment, high standards, and self-service technologies (SSTs). Among these services, the High Standards for services and products is the practice which can be closely associated with the Six Sigma and Lean Sigma methods since its primary and ultimate goal is to provide the consumers with a 100% defect-free service. The former accuracy standard of 98% sounded impressive though when considering companies that operates in very large volumes of products and service, the said percentage will translate to a level that can still affect whethe r the company services will be seen by customers as merely good or if it is a breakthrough service (Kotler and Keller, 2009). In addition, Six Sigma and Lean Sigma can also be applied to further develop a better and faster delivery system. This includes three levels of differentiation – reliability, resilience, and innovativeness. ... ding the consumers with access to better information systems, introduce bar coding and mixed pallets, and provide other systems that would help the consumers. These systems include a customer interface system that would result to an optimal efficiency and effectiveness (Kotler and Keller, 2009). Six Sigma and Lean Sigma will be an indispensible method to deduce the problems that is encountered by the company and help develop a more efficient and effective operations. Quality improvement can increase the profits of a business by reducing rework and scrap, thus creating a smooth production flow. While some companies are faced with the dilemma on choosing which ideology is perfect for process improvement, some companies are utilizing both Lean and Six Sigma. Six Sigma programs are focused and effective but it often takes months to finish. It also creates elite Black Belts who are often disconnected from the department or workplace. On the hand, Lean initiatives are great for boosting pr oductivity, changing cultures, and cleaning up practices. The companies that find the combination of lean/kaizen and Six Sigma methods as the most effective way to eliminate flaws have been successful in improving their production and continually improving the processes within the business (Smith, 2003). Alternative process design and improvement strategies can be deduced using a decision flowchart. If the process is fundamentally flawed or new it will require a Business Process Design or a Design for Six Sigma. If the process is not that flawed or it is an existing process, the nature of the problem will have to be determined whether it has too much variation or if it has too much waste. Too much variation in the process will require the DMAIC approach of the Six Sigma while too much waste

Sustainable Tourism Practice & Planning Assignment

Sustainable Tourism Practice & Planning - Assignment Example 67, the central bank of Mexico identified Cancun as a potential and immensely profitable site for a purpose built resort in order to cater the demands of a nearby potential market, the US. "Due to the reluctance of investors to bet on an unknown area, the Mexican government had to finance the first nine hotels." (Siegel J., 2006). And thus, the first hotel started operations in Cancun which today goes by the name of Temptation Resort. By 1975, Cancun had 1769 rooms in service; by 2008 it boasted about 150 hotels with around 27,000 rooms in service. Apart from the hotels, the basic infrastructure also developed leaps and bounds. An airport, highways, potable water, electricity, telephone lines, convention center and harbors were built to jump start the tourism industry in Cancun. Second only to New Mexico, the Cancun airport handles almost 200 flights a day. Ultimately, the city has had to cope up with the immense population boost from 30,000 in 1980 to over 600,000 today (Rhoda R. & Burton T., 2010). Thus, it is not a surprising fact that Cancun contributes majorly to the Mexican economy. But this silver cloud has a dark lining to it as well. In a city that’s bustling with over 600,000 residents and visitors, socials ills come as a package deal. Crime and poverty, drugs and gangs, political unrest and prostitution reign the back alleys of the glamorous hotel strips. The core reason for this is the asymmetry in the socio economic population of Cancun. A worker working in one of the posh hotels at the Hotel Zone actually lives in the poorest of conditions in the downtown area. Mirroring this fact, is the rate of inflation that is constantly rising. Taking an general example of a hotel worker who earns an average of 50 pesos or $5 per day finds it almost impossible to... Sustainable Tourism Practice & Planning Cancun was nothing but an uninhabited barrier island in the Yucatan peninsula. In 1967, the central bank of Mexico identified Cancun as a potential and immensely profitable site for a purpose built the resort in order to cater the demands of a nearby potential market, the US. "Due to the reluctance of investors to bet on an unknown area, the Mexican government had to finance the first nine hotels". And thus, the first hotel started operations in Cancun which today goes by the name of Temptation Resort. By 1975, Cancun had 1769 rooms in service; by 2008 it boasted about 150 hotels with around 27,000 rooms in service. Apart from the hotels, the basic infrastructure also developed leaps and bounds. An airport, highways, potable water, electricity, telephone lines, convention center and harbors were built to jump-start the tourism industry in Cancun. The second only to New Mexico, the Cancun airport handles almost 200 flights a day. It seems that the life cycle of Cancun is about to complete its 360 degree turn. It was born as a virgin island which had never felt the feet of man. It was desolate and untouched. And then man realized its true potential and turned it from a sleepy isolated piece of land into a hustling bustling elite tourist destination filled with lights, colors, technology and fun. But then there is only so much potential that one can exploit before the entire venture starts caving in on itself. That is what happened at Cancun.